Ranking of Municipality Efficiency by Stimulating job Performance of Employees and Managers of Municipalities of North Khuzestan Province through Cultural Intelligence by DEA Linear Programming Model

Abstract

Purpose: The objective of this study was to rank municipality efficiency by stimulating job performance of employees and managers of municipalities of north Khuzestan Province through cultural intelligence based on data envelopment analysis (DEA) linear programming model. Methodology: The present study was applied in terms of objective and descriptive survey in terms of data collection method. The statistical population of this study included experts and managers of municipalities of north Khuzestan Province. The statistical sample was selected by convenience sampling. Data collection tools were cultural intelligence questionnaire by Ang et al. (2004), occupational performance questionnaire by Alirezaei et al. (2012). Findings: Finally, it was concluded that, in order of priority, Dezful, Lali, Shush, Izeh, and Masjed Soleiman were the most efficient municipalities. Conclusion: According to the present study, it was found that the cultural intelligence of employees and managers has a positive effect on their job performance